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  FAQ's for Hardware questions


What are the minimum specifications required for the PC?

Will the radio frequency used affect any of my other wireless devices?

What is the range of the transmitter?

Can the system operate via a network?

Does the PC need to be left on 24 hours a day/7 days a week?

In the event of the PC being switched off, will the software need to be restarted?

Do the transmitters work when wet?

Will there be any disruption whilst installation is taking place?

Is it possible to lease the system?


What are the minimum specifications required for the PC?



Windows XP Professional SP2/Pentium Processor (P4) or equivalent/256 RAM (minimum)/512mb hard disk space, with at least 1GB free on hard disk. In addition to this it would be necessary to have 1 spare USB port or CD Rom Drive for installation of software and 1 spare RS232 socket for a direct connection between the computer and the receiver.

 

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Will the radio frequency used affect any of my other wireless devices?



Our system works via a license-free radio wave (434 mhz).  This should not affect any of your wireless systems, but if you can provide further information on your wireless systems we can then cancel out any interference.


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What is the range of the transmitter?



Up to 70 metres, but this can be greatly increased with the aid of a repeater, therefore amplifying the radio frequency.


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Can the system operate via a network?



We can supply a single-starter pack to multi-site systems therefore enabling your company's data to be transferred back to a single site.


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Does the PC need to be left on 24 hours a day/7 days a week?



Yes, not only is it imperative that the PC be left on but the RAG software needs to be running in parallel.
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In the event of the PC being switched off, will the software need to be restarted?



No, not if the system has been installed as a service.


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Do the transmitters work when wet?



Yes,  our integrated transmitters are IP68 rated.


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Will there be any disruption whilst installation is taking place?



Installation is very simple and as the system is completely wireless there is no disruption to your everyday business.


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Is it possible to lease the system?



Yes, full leasing and rental terms are available.


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